3rd party services that Stencil uses

This article is intended to document and share which services Stencil relies upon to function properly. We've provided this list, and will do our best to maintain it, so that you have a better understanding of how Stencil works.

It's also possible that if you run into an issue/bug while using Stencil, it's because some (or all) of the 3rd party services mentioned below are being blocked (eg. by an Ad Blocker).

Services & Domains used by Stencil:

  • Service:
    Facebook

    Domains:
    staticxx.facebook.com
    facebook.com
    connect.facebook.com

    Description:
    We use some libraries from Facebook to give you the option to post directly to your Facebook account
  • Service:
    Amazon AWS Cognito & S3

    Domains:
    cognito-identity.us-east-1.amazonaws.com
    s3-us-west-2.amazonaws.com 

    Description:
    We use libraries from Amazon AWS Cognito and S3 to give the ability to upload and save images while using Stencil
  • Service:
    Amazon AWS CloudFront

    Domains:
    cloudfront.net

    Description
    This service is used to show you thumbnails of photos, icons and images.
  • Service:
    Stripe

    Domains:
    js.stripe.com
    m.stripe.com

    Description:
    Stripe is used for secure online credit card transactions. We use them to lower cases of fraud and criminality on Stencil.
  • Service:
    AccountDock

    Domains:
    static.accountdock.com

    Description:
    AccountDock is a service we use to provide you with a history of any credit card transactions processed by Stencil
  • Service:
    Headway

    Domains:
    cdn.headwayapp.com

    Description:
    We use this to power our "Updates" widget, which alerts you (while you're using Stencil) of new features that may be available.
  • Service:
    Segment

    Domains:
    cdn.segment.com
    api.segment.com

    Description:
    Segment is an analytics platform which we use to track page views and how people use Stencil. We primarily use this to figure out what errors people are running into.
  • Service:
    Tapfiliate

    Domains:
    static.tapfiliate.com
    beacon.tapfiliate.com
    b.frstre.com

    Description:
    Tapfiliate is an Affiliate Management platform. Requests to the domains listed above are made to ensure that when an affiliate (who promotes Stencil) refers a new user to us, they get credit for it.
  • Service:
    Google Analytics

    Domains:
    google-analytics.com

    Description:
    Google Analytics is similar to Segment, in that it's an analytics platform. We also use this primarily for debugging issues.
  • Service:
    Sumo

    Domains:
    sumo.b-cdn.net

    Description:
    Sumo is a marketing platform that we primarily only use on the homepage and information pages (eg. not in the app). Our main purpose for use it is to prompt you to join a mailing list.
  • Service:
    Google Fonts

    Domains:
    fonts.gstatic.com

    Description:
    Google Fonts is a service that allows us to embed fonts on our site (to make it look prettier).
  • Service:
    Sentry

    Domains:
    cdn.ravenjs.com

    Description:
    Sentry is a debugging platform that we use inside of the Stencil app. We use this only to log what went wrong when you run into a bug.
  • Service:
    Mixpanel

    Domains:
    cdn.mxpnl.com
    api.mixpanel.com

    Description:
    Mixpanel is an analytics platform we use to, again, primarily track issues that our users run into while using Stencil.
  • Service:
    Campaign Monitor

    Domains:
    anchorto.createsend.com

    Description:
    Campaign Monitor is an email newsletter platform which we use for communicating updates and new features.
  • Service:
    Help Scout

    Domains:
    secure.helpscout.net

    Description:
    Help Scout is a customer support platform, which are the moment we're using to offer in-app help documents, and customer support ticketing services.

Why does Stencil use so many Analytics Platforms?

Listed above, you'll see three separate Analytics Platforms. We use three different ones because each one provides us with small differences. For example, with some, we can see which bugs happen at what time. With others, we can more accurately figure out which parts of our app are being used the most frequently.

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