Managing Your Stencil Plan

Managing your Stencil account is now easier than ever!

If you upgraded BEFORE November 1st, 2021

If you upgraded to Stencil Pro or Unlimited before November 1st, 2021 you'll need to contact us in order to cancel or upgrade your account. 

If you upgraded AFTER November 1st, 2021

As of November 1, 2021 Stencil is part of Namecheap. All Stencil accounts details, subscriptions, and billing are now handled by Namecheap. 

Upgrading to an Unlimited account

To upgrade your account from Pro to Unlimited, head over to My Account > Settings > Plan and click on the Upgrade button under the Unlimited plan option. (Note: You must have already connected your Namecheap account and originally upgraded with Namecheap for this to work)

Downgrading (Turning off auto-renewal for your subscription)

1. If you'd like to turn off auto-renewal for your paid subscription, visit the Namecheap subscriptions section in your Namecheap account.
2. Find your Stencil subscription and use the toggle on the right to disable auto-renewal for your subscription.

( Note: You must have already connected your Namecheap account and originally upgraded with Namecheap for this to work)

Cancellation/Refunds

If you're within the 7-day refund window and want to cancel your account immediately and receive a refund, please contact us.